This Privacy Policy explains how North Elune collects, uses, discloses, safeguards, and otherwise handles personal information through northelune.com and related enquiries. North Elune is a Canadian event agency offering private celebrations, brand nights, dinner events, and elegant casino-themed experiences. This policy applies to website visitors and people who contact North Elune through the website; it does not govern third-party websites that North Elune does not control.
Effective date: September 3, 2026.
Reading guide
In this policy
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North Elune may collect personal information that you submit when you make an enquiry or otherwise communicate through the website. This can include your name, email address, telephone number, event-related details, and the contents of your message. Event details may include the kind of gathering you are considering or planning preferences relevant to your request. Please provide only information you are comfortable sharing and that is relevant to your enquiry. You may also contact North Elune directly at [email protected] or +16045550187.
02
Information collected through website use
Ordinary interactions with the website may generate technical or usage information used to operate, secure, and understand the site. Depending on your interaction and applicable setup, this may include browser type, device information, pages viewed, referring pages, approximate location inferred from an IP address, and the timing of interactions. This information may be collected through cookies or similar technologies. North Elune uses it in a measured way to support the website and understand its content; cookie-related information is explained further below.
03
Information from other sources
North Elune may receive information when someone contacts the agency through a channel outside the website, or when another person provides details that are relevant to an event enquiry. This is limited to legitimate communication and event-planning context. If you provide information about another person, please ensure you have permission to do so where appropriate. North Elune asks that any information shared remains relevant to the conversation or request at hand.
02 / Purpose
How information is used
North Elune may use personal information for relevant communication, operational, protective, and administrative purposes connected with the website and enquiries.
Respond to enquiries and plan conversations
North Elune may use contact and event-related information to respond to your request, answer questions, and discuss a prospective event. Communications may be sent through the contact details you provide, so that the conversation can remain connected to your own enquiry and planning needs.
Operate and improve the website
Technical and usage information may help North Elune maintain website functionality, understand how content is used, troubleshoot issues, and improve the visitor experience. It may also support general performance and security work connected with the website.
Protect North Elune and its visitors
Information may be used where appropriate to help detect, prevent, investigate, or address security incidents, misuse, fraud, or other harmful activity. North Elune limits this use to lawful and relevant purposes connected with protecting the website, its operations, and people who use it.
Meet legal and administrative obligations
North Elune may use or retain information where reasonably necessary to comply with applicable legal requirements, resolve disputes, maintain appropriate records, or enforce applicable terms. These uses are handled as needed in the relevant legal and operational context.
03 / Disclosure
Sharing and service providers
North Elune may share or permit processing of personal information only in limited circumstances connected with operating the website, responding to enquiries, or meeting applicable obligations.
Service providers supporting the website and enquiries
North Elune may use trusted service providers to support website hosting, communications, security, maintenance, or other business operations. These providers may process personal information only as needed to perform services for North Elune and subject to applicable arrangements. The particular services involved can change as the website and business needs evolve, so this policy does not identify individual vendors, storage locations, or contractual terms.
Legal, safety, and business-protection disclosures
North Elune may disclose information where required or permitted by applicable law, or where it reasonably believes disclosure is necessary to respond to lawful requests, protect rights or safety, investigate misuse, or protect the security of the website. Any such disclosure is considered in light of the circumstances and the relevant legal requirements.
Business changes
Personal information may be transferred or disclosed as part of a proposed or completed business transaction, reorganization, or transfer involving North Elune, subject to applicable law. This is a contingent circumstance rather than a current activity. In that situation, North Elune will seek to handle personal information consistently with applicable privacy requirements and the purposes for which it was collected.
04 / Website settings
Cookies and online information
What cookies and similar technologies do
Cookies and similar technologies are small tools that can help a website remember settings, function properly, understand usage, and support security. A cookie is generally a small piece of information placed or accessed through your browser. Their use can vary according to your browser settings and choices. If you choose to disable cookies, some website features may not work as expected, because a website may no longer be able to remember or support certain settings.
How North Elune may use them
North Elune may use cookies or similar technologies for broad website purposes, including:
supporting necessary website operation;
remembering preferences where available;
understanding general site performance; and
understanding how visitors use website content.
Use of non-essential technology is subject to applicable choices and controls. North Elune does not describe a particular advertising, retargeting, cross-site profiling, or analytics program in this policy.
Managing cookie choices
You can use your browser settings to manage cookies, including blocking or deleting them. Doing so may affect some website features. For more detail about cookie-related practices, please read the separate Cookie Policy.
05 / Care
Retention and security
How long information is retained
North Elune retains personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining appropriate records, resolving issues, and meeting applicable obligations. Retention needs can vary according to the nature of the information and the legal or operational context. When information is no longer needed, it may be deleted, anonymized, or otherwise handled in an appropriate manner.
Reasonable safeguards
North Elune uses reasonable administrative, technical, and organizational safeguards intended to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. No website, transmission, or storage method can be guaranteed completely secure. Please take reasonable care when sending information online and avoid including unnecessary sensitive information in an initial message or enquiry.
06 / Your requests
Your choices and privacy rights
Depending on the circumstances and applicable law, you may ask North Elune about personal information held about you or make a privacy-related request.
Access and correction requests
You may contact North Elune to request access to, or correction of, personal information held about you, subject to applicable law. North Elune may need enough information to verify your request and locate relevant records. A request will be considered in the context of the information available and applicable privacy requirements.
Withdrawing consent and communication preferences
Where North Elune relies on consent, you may withdraw it by contacting the agency, subject to legal or contractual limitations. Withdrawal may affect North Elune’s ability to provide a requested service or continue a conversation where the information is needed to respond meaningfully to your request.
Questions, concerns, or complaints
You may contact North Elune with privacy questions or concerns. Please describe your request or concern clearly so it can be reviewed in accordance with applicable privacy requirements. North Elune will consider the information provided and respond as appropriate to the circumstances.
Privacy contact
Contact North Elune about privacy
Email is the primary route for privacy-related requests. Please avoid including unnecessary sensitive information in an initial email; share enough detail to explain your request, and North Elune can advise on next steps if more information is needed. You may also use the phone number or mailing address below for privacy correspondence.
1280 Cedar Grove Avenue, Vancouver, BC V6B 2W9, Canada
07 / Closing notes
Third-party links, children’s privacy, and policy updates
Third-party websites
The website may contain links to third-party websites or services. North Elune is not responsible for the privacy practices or content of those external destinations. Before providing personal information through another website or service, please review the privacy policy and terms that apply there.
Children and young people
The website and North Elune’s services are not directed to children, and North Elune does not knowingly collect personal information from children through the website. If you are a parent or guardian and believe that a child has provided personal information to North Elune, please contact [email protected] so the matter can be reviewed.
Current policy
Changes to this Privacy Policy
North Elune may update this Privacy Policy from time to time. A revised version will be posted on this page with an updated effective date. Please review this policy periodically, especially before submitting an enquiry, so you understand the current approach to personal information.
Effective date: September 3, 2026.
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